Xiaomi opens three new Official Service Centers in Hetauda, Damauli, and Birtamod

Xiaomi, the leading brand in the Nepalese smartphone market, is strengthening its commitment to Nepali customers by opening three new official service centers in Hetauda, Damauli, and Birtamod. Here in this article, we’ll get through the details of the new service centres and new offers as well.

Xiaomi New Service Centers Overview:

Opening Offers

All three service centers are operated by TeleDirect Pvt. Ltd., a company under Ramesh Corp. TeleDirect has long been Xiaomi's official distributor in Nepal outside the Kathmandu Valley. To mark the launch, Xiaomi is offering special opening promotions for customers in Hetauda, Damauli, and Birtamod for one month from the opening date. 

These include free servicing for all devices, free software upgrades, up to 25% discounts on out-of-warranty spare parts and repair services, and no service charges on out-of-warranty spare parts.

Words from the Official

Commenting on the expansion, a representative from Xiaomi Nepal expressed excitement, noting that the simultaneous launch of the service centers will make official, trustworthy service more convenient for Nepali consumers. The company also expressed confidence that its partnership with TeleDirect will further enhance service quality and accessibility.

Skilled Technicians

Xiaomi says, each service center is staffed with skilled technicians trained to Xiaomi’s official standards, capable of handling everything from basic troubleshooting to complex repairs. Customers are encouraged to visit their nearest center for consultations, repairs, and reliable after-sales support.

• Also, read
• Xiaomi 17 Pro Max launched with a 7,500mAh battery, Snapdragon 8 Elite Gen 5
• Xiaomi 17 Pro launched with a secondary rear display and triple 50MP cameras

My Two Cents

Since Xiaomi phones are very popular in Nepal, adding service centers in new locations is a strategic move. Hetauda, Damauli, and Birtamod are well-known places and the headquarters of Makwanpur, Tanahu, and Jhapa, respectively. The presence of a service centre in the home district will be very convenient for both shopkeepers and customers to claim warranty and arrange repairs.

• Meanwhile, you can check our Xiaomi 15T Pro review.