Samsung launches free pickup and drop for warranty repair in Nepal

By
Mintu
-
Samsung Nepal Free Pickup and Drop Service for Warranty
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Samsung is a widespread name across the globe and its smartphones and electronics are also pretty common among the Nepalese. And as its products come with an official warranty and going to service centers can be a hassle and not time-friendly for an office goer like me. So, to address this issue, Samsung Nepal has launched a free pickup and drop service for warranty in Nepal.

Samsung Nepal Free Pickup and Drop Service for Warranty

Warranty service made easier

With this free pickup-and-drop service, Samsung users can send their phones to customer care free of cost. Yes, not only that, but Samsung representatives will also drop the phone after repair right at your address. Pretty easy right? Just that, your device should be under the warranty period.

Samsung Galaxy M35

How to use this service?

  • If you have a Samsung phone that is running with some issues and is under warranty, you can dial NTC’s toll-free number 16600172667, or Ncell number 9801572667.
  • Or else, you can also WhatsApp to this number 16600172667.
  • Samsung representatives will reach your address within one day of the call.
  • And after repair, they’ll deliver it to your doorstep.

Samsung Nepal Free Pickup and Drop Service for Warranty: Areas of Service

Right now, the Samsung Pickup and Drop service is only available in Kathmandu Valley via five service centers located at New Road, Sundhara, Jawalakhel, Bhaktapur, and New Baneshwor.

Terms and Conditions of Warranty on Samsung Phones

Firstly, if you have purchased a Samsung phone from abroad, it won’t be covered by a warranty, though repairs will still be possible. This highlights one of the benefits of buying your Samsung phone through an authorized distributor in Nepal.

Samsung provides a one-year software warranty and a six-month battery warranty for all models sold in Nepal. Additionally, they offer breakage insurance for high-end models like the Galaxy S24 series.

For claiming warranty service, make sure to present your warranty card, VAT bill, and government ID.