New “Maintenance Mode” from Samsung will keep your personal data safe during repairs

Samsung Maintenance Mode Launched
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Concerned that your sensitive data might get compromised when your phone goes to a repair shop? Samsung is tackling this very problem with the new Maintenance Mode. So, let’s learn about the Samsung Maintenance Mode and what it actually does.

Samsung Repair Mode Overview:

Samsung’s new Maintenance Mode allows the user to hide the data they want when sending the phone to a repair to a third-party repair company. It blocks the access and possible leakage of personal information of a Samsung phone user.

Maintenance Mode allows the phone owner to create a separate user account that only has access to the phone’s core functions. When the owner exits the Maintenance Mode, any data or accounts created and apps installed will be automatically deleted.

Activating the Maintenance Mode

The Maintenance mode can be found under the ‘Battery and Device Care’ menu in the ‘Settings’ of a Samsung Galaxy device. After enabling the mode, the phone reboots with no access to your personal data, such as photos, messages, and accounts. Moreover, only the default installed apps can be used.

Samsung Maintenance Mode

After the phone is repaired, you can disable the Maintenance Mode by using fingerprint recognition or a pattern lock. The phone will then reboot and allow full access to all the user data.

Additionally, the user can create a log to record the issues alongside the app usage when the problem occurs. The log will not record any personal information and turning on the logs is no compulsion.

Now available globally

Samsung’s Maintenance Mode was first trialed on the Galaxy S21 series in Korea in July. Later in September, it made its way to China. Now, Samsung has launched the Maintenance Mode globally and it will roll out over the next few months on Samsung Galaxy devices running OneUI 5.0.

  • Meanwhile, check out our review of the Samsung Galaxy S22 Ultra.