Best Internet Service Providers (ISP) in Nepal [Updated]

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In this article, I’ll be talking about the best internet service providers in Nepal. But please allow me to make a proper introduction first.

The internet has become an integral part of our modern-day life. So much so, that even the UN says internet access is a human right. From business requirements to personal entertainment to just basic digital socialization, our dependence on the web has rendered our lives into interconnected bliss; though I’d imagine many don’t share the same belief. And with growing infrastructure, affordability, & the subsequent accessibility, the total number of people connected to the web will only go uphill. According to the data from the International Telecommunications Union (ITU), of the 7.75 billion worldwide population, 53.6% of them used the internet in 2019. In retrospect, the global penetration rate was just 48% in 2017 among the 7.4 billion population.

Internet usage growth trampled in Nepal by the price hikes

Likewise, internet usage has grown over the years in Nepal as well though its cost remains a big issue. In a country like ours where the GDP per capita is just a little over thousand USD, the government decided to levy an additional 13% Telecommunications Service Charge (TSC) on top of the 13% VAT and 4% royalty fees. As a result, the latest survey from the A4AI (Alliance 4 Affordable Internet) places Nepal in the 39th position (among 61 low and middle-income countries); which is not that great. Then there’s the dilemma of selecting the correct ISP for you.

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But before you go on scratching your head questioning the absolute best ISP in Nepal, let me tell you one thing – there isn’t one. What I mean is that there isn’t a single objectively correct answer to the question “which is the best ISP in Nepal?” It mostly boils down to where you’re located. An ISP may have excellent service & positive customer references in one area and that may not reciprocate to other regions. So, be sure to consult your neighbors on their internet subscription (if possible) before making your decision. With that out of the way, let’s take a look at our list of some of the best Internet Service Providers (ISP) in Nepal.

Disclaimer:

Ahead of moving forward (I know I’ve already dragged the intro but please bear with me here), we’re listing out internet plans from different ISPs for home/residential customers; and all the prices are exclusive of VAT. Also, though the internet plans of these ISPs may have the “unlimited” label suffixed to them, all of these have FUP restrictions. However, each company’s FUP policy is different.

Also read: What is FUP? (w/ Worldlink & Vianet)

Best Internet Service Providers (ISP) in Nepal:

1. Worldlink

Founded in 1995, Worldlink is the largest ISP in Nepal with over 57% market share in the Nepalese Fiber Internet arena; and thus has a large number of individual and corporate consumers. Because they’ve been in operation for so long, the company has expanded its area of service to a total of 63 districts in the country. And in October 2019, Worldlink signed a $12 million deal with UK’s CDC Group to further extend the company’s infrastructure & presence in remote areas of Nepal. Besides the internet itself, Worldlink also has an IPTV service.

Worldlink - Best internet service providers Nepal ISP

Getting down to the brass tacks, the company currently has 3 different internet plans depending upon speed; 25Mbps, 40Mbps, and 60Mbps. In all three packages, you also get free NETTV subscriptions and what Worldlink calls “Harek TV ma YouTube”; which basically allows you to stream YouTube on your TV (smart or non-smart) through the set-top-box. What’s even more impressive is the “myWorldlinkapp – so well designed, so responsive, and so informative. I’ll just say it, no other ISP’s complimentary mobile app is as polished as Worldlink’s.

Apart from these, every plan also comes with the following features:

  • SafeNet: To monitor the usage and filter, block out any malicious contents on the web
  • Time Back: Compensation against interrupted service due to internet outage or other reasons
  • GO Discount App: Provides privilege discounts & deals at 750+ outlets from the money spent in Worldlink’s services

Worldlink Residential Broadband: Plans & Pricing

Package Name Duration Price
25Mbps (1 TV) 1 Month Rs. 1,550
25Mbps (1 TV) 3 Months Rs. 4,500
25Mbps (1 TV) 12 Months Rs. 15,000
25Mbps (2 TVs) 1 Month Rs. 1,850
25Mbps (2 TVs) 3 Months Rs. 5,400
25Mbps (2 TVs) 12 Months Rs. 17,500
40Mbps (2 TVs) 1 Month Rs. 1,850
40Mbps (2 TVs) 3 Months Rs. 5,400
40Mbps (2 TVs) 12 Months Rs. 17,500
40Mbps (3 TVs) 1 Month Rs. 2,000
40Mbps (3 TVs) 3 Months Rs. 5,800
40Mbps (3 TVs) 12 Months Rs. 18,500
60Mbps (3 TVs) 1 Month Rs. 2,700
60Mbps (3 TVs) 3 Months Rs. 7,800
60Mbps (3 TVs) 12 Months Rs. 26,000

There are also other additional charges for new customers which include:

  • Refundable deposit: Rs. 500
  • Fiber router rental: Rs. 1,500 (Rs. 2,000 for 1-month subscription)
  • Drop wire: Rs. 1,000 (1 month), Rs. 500 (3 months), Free (12 months)
  • NETTV activation charge: Rs. 1,500 (Rs. 2,000 for secondary TV)
  • NETTV security deposit: Rs. 500

2. Vianet

Vianet was established in 1999 in Nepal and it is the second-largest ISP in Nepal with around 14% market share. The company’s FTTH service has a strong foothold, especially in Kathmandu valley with a lot of satisfied home & corporate users. Therefore, you may have seen many polls on the internet declaring Vianet as one of the best internet service providers in Nepal. Like Worldlink, Vianet also provides IPTV & VoD (Video on Demand) facilities. Despite the longevity of its establishment, Vianet hasn’t been able to expand its business as widely as the largest ISP in Nepal. The company is currently operational in over 10 districts, the latest addition being Nepalgunj.

Vianet - Best internet service providers Nepal

But what’s exciting, is that Vianet recently updated its FUP for home plans by up to 60%; precisely, a 60% increment in 25Mbps & 30Mbps, 38% increment in 35Mbps & 40Mbps, and 33% increment in 60Mbps unlimited home plans. What this means, is that the users will now be able to enjoy smoother internet for a relatively longer duration due to increased bandwidth level. Adding to the latest Vianet news, the company recently suffered a major data breach, though it’s resolved by now.

Furthermore, Vianet also includes the following features into its internet package:

  • Ultraboost: Speed boosted up to 100Mbps for a fast workflow
  • Service Assurance: Compensation against internet outage
  • Viasecure: Monitoring & controlling contents on the web for child safety
  • Viashop (not released yet): Exclusive discounts on various retail outlets

Vianet FiberHome: Plans & Pricing

Package Name Duration Ultraboost Price
Extra Value TV+ (25Mbps) 1 Month 1GB Rs. 1,500
Extra Value TV+ (30Mbps) 3 Months 3GB Rs. 4,500
Extra Value TV+ (30Mbps) 12 Months 15GB Rs. 13,500
Super Value TV+ (35Mbps) 1 Month 1GB Rs. 1,700
Super Value TV+ (40Mbps) 3 Months 3GB Rs. 5,100
Super Value TV+ (40Mbps) 12 Months 15GB Rs. 15,300
Max Value TV+ (60Mbps) 1 Month 1GB Rs. 2,200
Max Value TV+ (60Mbps) 3 Months 3GB Rs. 6,450
Max Value TV+ (60Mbps) 12 Months 15GB Rs. 19,140

There are also other additional charges for new customers which include:

  • Fiber WiFi Device Deposit: Rs. 500
  • Installation Charge: Rs. 500 (12 months), Rs. 1,000 (3 months), Rs. 2,500 (1 month)
  • NETTV STB Deposit: Rs. 500 (primary & secondary)
  • NETTV STB Activation (Primary): Rs. 1,000
  • NETTV STB Activation (Secondary): Rs. 1,000 (12 months), Rs. 1,500 (3 months), Rs. 2,000 (1 month)

3. Classic Tech

Classic Tech is another big name in the Nepalese ISP industry. Primarily known for its outrageously aggressive schemes & offers, the company has quickly managed to become the third-largest ISP in Nepal with about 8% market share. Established in 2009, Classic Tech offers FTTH based internet and just recently started bundling it with Prabhu TV; which is the first DVBT2 (Digital Video Broadcasting – Second Generation Terrestrial) service in Nepal.

Classic Tech Internet

Moreover, like Vianet, Classic Tech also has a monthly-based FUP system in its Home Plan, which factors in both: total upload and download data. But unlike the two ISPs above, it doesn’t have those fancy speed boost or outlet discount features. Yet, it does provide 2 additional months of the internet if you subscribe to its annual package.

Classic Tech Home: Plans & Pricing

Package Name Duration Price
30Mbps Plus TV 3 Months Rs. 4,800
30Mbps Plus TV 6 Months Rs. 8,400
30Mbps Plus TV 12 + 2 Months Rs. 14,400
40Mbps Plus TV 3 Months Rs. 5,400
40Mbps Plus TV 6 Months Rs. 9,000
40Mbps Plus TV 12 + 2 Months Rs. 15,588
60Mbps Plus TV 3 Months Rs. 6,600
60Mbps Plus TV 6 Months Rs. 10,200
60Mbps Plus TV 12 + 2 Months Rs. 18,000

The additional charges levied on first-time installations are as follows:

  • WiFi Fiber Router Rental: Rs. 500
  • FTTH Cable: Rs. 500 (3 months, free for other)
  • ONU Deposit: Rs. 500
  • Classic Prabhu TV STB Deposit: Rs. 500 (primary & secondary)
  • Classic Prabhu TV STB Activation: Rs. 500 (primary), Rs. 1,500 (secondary)

4. Subisu

Subisu is another household when it comes to digital TV & internet services in Nepal with a 7% market share. It was established in 2001 and Subisu is the only cable operator in Nepal to be ISO 9001:2015 and 27001:2013 certified. That should speak volumes in itself and thus reflect on its popularity; you’d think. However, the company has been slowly losing its touch in the Nepalese market in favor of other ISPs. Consequently, the company has been coming up with new offers, campaigns, ads especially targeting the youth.

Subisu Internet

Subisu Technology & Types of Internet Connections

In terms of technology, Subisu offers all three: cable, fiber, & wireless internet services. Here, cable refers to sending TV & internet connection through the same wire (HFC network). Similarly, fiber-based internet connection is the one through fiber-optic lines whereas wireless broadband is achieved based on radio-frequencies (without cable). Among the three, fiber-optic is the optimal choice in most cases like connection quality, security, & total cost. On the contrary, wireless internet can be a good option for those looking for low costs, quick installation, & the ability to access hotspots; all at the sacrifice of the signal strength & network security.

But if you want to subscribe to wireless internet from Subisu, you should know that the company only provides this service outside of Kathmandu valley. You can also opt for Clear TV installation when subscribing to Subisu’s internet; not on wireless internet. Also, if you choose to install Clear TV with your FTTH internet, the bandwidth is reduced by 5Mbps in each package.

Subisu FTTH Home Internet: Plans & Pricing

Package Name Duration Price Price (w/ Clear TV)
30Mbps FTTH 1 Month Rs. 1,158 Rs. 1,600
30Mbps FTTH 3 Months Rs. 3,324 Rs. 4,518
30Mbps FTTH 6 Months Rs. 6,345 Rs. 8,121
30Mbps FTTH 12 Months Rs. 11,490 Rs. 15,600
40Mbps FTTH 1 Month Rs. 1,358 Rs. 1,800
40Mbps FTTH 3 Months Rs. 3,923 Rs. 5,118
40Mbps FTTH 6 Months Rs. 7,544 Rs. 9,317
40Mbps FTTH 12 Months Rs. 13,890 Rs. 16,987
75Mbps FTTH 1 Month Rs. 2,058 Rs. 2,500
75Mbps FTTH 3 Months Rs. 6,023 Rs. 7,218
75Mbps FTTH 6 Months Rs. 11,475 Rs. 13,248
75Mbps FTTH 12 Months Rs. 22,290 Rs. 25,387

Now let’s look at the additional charges for a first-time installation:

  • Wire Charge: Rs. 885 (Rs. 1,327 for 1-month package)
  • Set-Top Box Activation Charge: Rs. 1,327
  • ONU Activation Charge: Rs. 1,615 (12 months), Rs. 2,500 (6 months), Rs. 2,942 (3 months), Rs. 3,710 (1 month)

Subisu Wireless Home Internet: Plans & Pricing

Package Name Duration Price
2Mbps Wireless 1 Month Rs. 1,100
2Mbps Wireless 3 Months Rs. 3,150
2Mbps Wireless 6 Months Rs. 6,000
2Mbps Wireless 12 Months Rs. 10,800
3Mbps Wireless 1 Month Rs. 1,650
3Mbps Wireless 3 Months Rs. 4,800
3Mbps Wireless 6 Months Rs. 9,300
3Mbps Wireless 12 Months Rs. 17,400
5Mbps Wireless 1 Month Rs. 2,500
5Mbps Wireless 3 Months Rs. 7,350
5Mbps Wireless 6 Months Rs. 14,400
5Mbps Wireless 12 Months Rs. 27,600

Here as well, there are some additional charges as one-time set-up costs:

  • Single Antenna Router Cost: Rs. 1,500
  • Device Activation Charge: Rs. 443 (12 months), Rs. 1,328 (6 months), Rs. 2,213 (3 months), Rs. 4,425 (1 month)

5. Nepal Telecom FTTH

Finally, we have dear old Nepal Telecom’s own FTTH internet. Though people throw major shade at its notoriously slow ADSL-based internet services, believe it or not, there have been quite some positive responses to this. The service is now available in 25 districts across the country, with speed ranging from 8Mbps to 55Mbps under the Individual User Package.

Nepal Telecom (NT) FTTH Internet

Despite looking like a viable alternative, its registration process is tediously old-school:

  1. Download the FTTH registration form, fill it up, and then submit it in the nearest Nepal Telecom (NT) service counter.
  2. Then, NT will carry out the site survey & estimation for possible plans regarding installation.
  3. Once everything checks out, NT will carry out the process and then provide username & password for login.

Yeah… really not appealing to the younger generation of viable customers. Hence, it definitely won’t be in most people’s pick for one of the best internet service providers in Nepal. Moreover, it also has a really limiting FUP policy which may not be suitable for many people out there.

NTC FTTH FUP Limits:

FTTH Package Monthly Volume Daily Volume
8Mbps 300GB 10GB
18Mbps 500GB 16.67GB
35Mbps 650GB 21.67GB
55Mbps 800GB 26.67GB

As a result, Nepal Telecom’s FTTH is only suitable for those who use the internet on a need-to basis; someone who doesn’t require excessive bandwidth. Let’s check out the pricing of different NT FTTH packages.

NTC FTTH Unlimited: Plans & Pricing

Package Name Duration Price
8Mbps FTTH 1 Month Rs. 800
8Mbps FTTH 3 Months Rs. 2,300
8Mbps FTTH 6 Months Rs. 4,300
8Mbps FTTH 12 Months Rs. 8,000
18Mbps FTTH 3 Months Rs. 4,600
18Mbps FTTH 6 Months Rs. 8,000
18Mbps FTTH 12 Months Rs. 13,800
35Mbps FTTH 3 Months Rs. 5,700
35Mbps FTTH 6 Months Rs. 9,200
35Mbps FTTH 12 Months Rs. 16,000
55Mbps FTTH 3 Months Rs. 6,300
55Mbps FTTH 6 Months Rs. 10,300
55Mbps FTTH 12 Months Rs. 18,400

List of Best Internet Service Providers (ISP) in Nepal [Summary]

S. No. Best Broadband service providers in Nepal
1 Worldlink
2 Vianet
3 Classic Tech
4 Subisu
5 Nepal Telecom FTTH

Final words

So that was it for our list of the best internet service providers (ISP) in Nepal. Like I said in the beginning, there isn’t a single best among these, and your location is definitely a major factor defining their performance. But obviously, ISPs like Worldlink & Vianet offer a wider range of services in their internet subscription. And that may be of great significance to userbase like families & such. Therefore, it is necessary to determine your usage volume, conduct proper research about the particular ISP’s reputation in your community before going for it.