Best Internet Service Providers (ISP) in Nepal 2022 [Updated]

Best Internet Service Providers ISP in Nepal 2021 2022
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In this article, I’ll be talking about the best internet service providers (ISP) in Nepal. But please allow me to make a proper introduction first.

The internet has become an integral part of our modern-day life. So much so, that even the UN says internet access is a human right. From business requirements to personal entertainment to just basic digital socialization, our dependence on the web has rendered our lives into interconnected bliss; though I’d imagine many don’t share the same belief.

And with growing infrastructure, affordability, & subsequent accessibility, the total number of people connected to the web will only go uphill.

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According to International Telecommunications Union (ITU), the global internet users grew by 10% during the COVID-19 pandemic. This is by far the largest year-on-year increase in the last decade. With this, 63% out of 7.8 billion people are now connected to the internet.

Internet usage growth trampled in Nepal by the price hikes

Unfortunately, while internet usage has grown over the years in Nepal as well, its cost remains a big issue. In a country like ours where the GDP per capita is just a little over a thousand USD, the government decided to levy an additional 13% Telecommunications Service Charge (TSC) on top of the 13% VAT and 4% royalty fees.

As a result, a 2021 report from the A4AI (Alliance 4 Affordable Internet) places Nepal in the 37th position (among 72 low and middle-income countries); which is not that great. Then there’s the dilemma of selecting the correct ISP for you.

Recent speed war

It all began when CG Net debuted with 120Mbps internet plans for residential users. This compelled other ISPs to offer more competitive plans. Today, it’s normal for Nepali ISPs to promise bandwidth higher than 100Mbps, which was not the case a year ago. ISP like ClassicTech and Worldlink even offers 1Gbps internet plans to residential users.

Taking a different route, a brand new ISP WiFi Nepal has emerged with low-bandwidth plans with an affordable price tag. However, we are yet to test it for ourselves.

It’s not uncommon for ISPs in Nepal to come up with mouth-watering plans only for it to dismiss other crucial aspects like speed consistency, service level, support, and customer satisfaction. Most of them are not even transparent about their FUP policy.

Disclaimer: The “perfect” ISP is a myth

But before you go on scratching your head questioning the absolute best ISP in Nepal, let me tell you one thing: there isn’t one. What I mean is that there isn’t one objectively correct answer to the question “which is the best ISP in Nepal?” It mostly boils down to where you’re located. An ISP may have excellent service & positive customer references in one area and that may not reciprocate to other regions.

So, be sure to consult your neighbors on their internet subscription (if possible) before making your decision. With that out of the way, let’s take a look at our list of some of the best Internet Service Providers (ISP) in Nepal.

One more thing (I know I’ve already dragged the intro but please bear with me here), we’re listing out internet plans from different ISPs for home/residential customers; and all the prices are exclusive of VAT. Also, though the internet plans of these ISPs may have the “unlimited” label suffixed to them, all of these have FUP restrictions. However, each company’s FUP policy is different.

Best Internet Service Providers (ISP) in Nepal:

1. Worldlink

According to the latest Management Information System (MIS) report by the Nepal Telecommunication Authority (NTA), Worldlink (FTTH) alone has a user base of 623,850. This makes it the largest ISP and the third-largest telecommunications firm in Nepal.

It marked 25 years of service back in 2020. The journey began with the introduction of the e-mail service in 1995, and the company has accomplished a lot in these years.

Worldlink signed a $12 million contract with UK’s CDC Group in October 2019 to expand the company’s facilities and operation in rural parts of Nepal.

Furthermore, in partnership with Facebook, Worldlink provides free Wi-Fi and “my Worldlink” Wi-Fi (exclusive to Worldlink users) in over 10,000 locations throughout Nepal. Currently, there are over 14,000 of these Wi-Fi hotspots across Nepal.

Moreover, the organization intends to extend the operation to 30,000 locations. It currently offers network coverage in 73 districts, including the most remote areas of Karnali.

Worldlink - Best internet service providers Nepal ISP

Worldlink currently offers residential fiber internet plans with up to 1Gbps of bandwidth under its Photon package. You can also go with the 600Mbps internet plans instead. Either way, you get 1 year of internet connection, up to 3 TV IPTVs, and an option to expand the coverage area with Mesh Wi-Fi.

If you don’t call yourself a power user, you can simply skip it for Photon lite packages. These are more affordable and flexible as you can pay tri-monthly or annually.

These packages are also bundled with a free NetTV standard connection, which requires you to use a set-top box (STB) to watch online content or TV. 

myWorldlink App

Apart from that, the “myWorldlink” app is useful for tracking internet usage, reporting problems, changing Wi-Fi passwords, and so on. With the latest update, the app now has troubleshooting feature as well. 

Other than this, every plan also comes with the following features:

  • 2रुन्तै: Worldlink promises to solve your internet-related issue within two hours. If not, users will get two days of internet for free. 
  • SafeNet: To monitor the usage and filter, block out any malicious contents on the web
  • Time Back: Compensation against interrupted service due to internet outage or other reasons
  • WiFi Mobility: As aforementioned, it is a partnership with Facebook Connectivity using its Express Wi-Fi platform to provide more than 14,000 hotspots across Nepal.

Worldlink Residential Broadband: Plans & Pricing

Package Name 

NetTV 

 Duration

3 Months  12 Months 
200Mbps Photon (Without TV) 0 Rs. 3,300 N/A
200Mbps Photon Lite 1 Rs. 4,050 Rs. 14,400
250Mbps Photon Lite 2 Rs. 4,350 Rs. 15,600
300Mbps Photon Lite 3 Rs. 4,950 Rs. 18,000
600Mbps Photon 3  N/A Rs. 30,000
1GBps Photon 3 Rs. 39,999

There are also other additional charges for new customers which include:

3 Months  12 Months 
Drop Wire  Rs. 500 Free
Dual-Band ONU Charge  Rs. 2,000 Free
Dual-Band ONU Deposit Charge  Rs. 500 Rs. 500
NetTV Activation 
Primary STB  Rs. 1,500 Free
Refundable Deposit  Rs. 5,00
Secondary STB  Rs. 2,000
Refundable Deposit  Rs. 500

You can even opt for a Mesh Wi-Fi system with options to add more Beacon routers in addition to the main router. Worldlink provides Nokia Beacon 1.1 and Beacon 3.0 router for Photon Lite and Photo plans, respectively.

Below is the summary of the rental charges and deposits for each beacon router.

Plans Mesh Wii-Fi Count Rental Charge Deposit Smart Installation
Photon Lite 1st Beacon 1.1 Rs. 2,000 Rs. 2,500 Rs. 3,000
2nd Beacon 1.1 Rs. 5,000
Photon 1st Beacon 3.0 Rs. 8,000 Rs. 2,000 Rs. 3,000
2nd Beacon 3.0
3rd Beacon 3.0
4th Beacon 3.0

2. Classic Tech

Classic Tech is on a roll right now. The last time we updated this list of best internet service providers (ISP) in Nepal, it was third in the list. A year before?—Fourth. However, it is now the second best FTTH provider in the country with a user base of 211,147. 

Classic Tech Internet

Classic Tech arrived late to the speed war, but with a bang. It launched Tachyon plans to counter Worldlink Photon plans with a maximum bandwidth of up to 1Gbps. The company even provides Huawei Wi-Fi 6 router in collaboration with Huawei under the Platinum Tachyon plans.

Classic Tech Home: Plans & Pricing

Package Name  TV  Price
3 Months  12 Months 
Bronze Tachyon (225Mbps) 2 Rs. 4,050 Rs. 14,388
Silver Tachyon (275Mbps) 2 Rs. 4,350 Rs. 15,588
Gold Tachyon (325Mbps) 2 Rs. 4,950 Rs. 17,988
Diamond Tachyon (625Mbps) 3  N/A Rs. 29,988
Platinum Tachyon (1000Mbps) 3 Rs. 39,996

Provided below are the one-time charges for first-time users:

3 Months  12 Months 
FTTH Cable  Rs. 500 FREE
Dual Band 5G ONU  Rs. 2,000 FREE
Dual Band 5G ONU Deposit Rs. 500
STB Activation (Primary)  Rs. 2,000 FREE
STB Deposit  Rs. 500
STB Activation (Secondary)  Rs. 2,000
STB Deposit  Rs. 5,00

The new Tachyon packages even support the Mesh Wi-Fi system. Following is the charge associated with each additional Mesh router in each package.

Rental Charge  Security  Smart Installation 

Bronze / Silver / Gold 

1st Mesh 1.0 Rs. 3,000 Rs. 2,500 Rs. 3,000
2nd Mesh 1.0 Rs. 3,000 Rs. 2,500 Rs. 2,000

Diamond / Platinum 

Mesh 2.0 (up to 4) Rs. 8,000 Rs. 3,000 Rs. 2,000

3. Subisu

Subisu is another household name when it comes to digital TV & internet services in Nepal. It was established in 2001 and Subisu is the only cable operator in Nepal to be ISO 9001:2015 and 27001:2013 certified. That should speak volumes in itself.

While it had a total of 208,817 fiber internet subscribers last year, it has dropped down to 204,812. This has pushed the company from second to third position on this list. There could be a number of reasons for the slight decline.

While other companies were announcing newer plans with higher bandwidth, Subisu stuck with what it had for longer. Also, its website also didn’t do a proper job of informing users about its latest offers and persuading new users.

However, it is attempting a comeback with new plans like Subhakamana, Tezz Full and Jhakkas. Likewise, the website has gotten better now, though we still think it can get even better. For example, its hard to get prices of 6 months and 12 months plans from Subisu.

Subisu Internet

You can opt for fiber internet with or without Clear TV here. Yet, the bandwidth on the internet subscription without TV is less than that with TV.

Subisu Technology and types of internet connections

In terms of technology, Subisu offers two: fiber, & wireless internet services. Here, fiber-based internet connection is the one through fiber-optic lines, whereas wireless broadband is achieved based on radio frequencies (without cable).

Among the two, fiber-optic is the optimal choice in most regards like connection quality, security, & total cost.

On the contrary, wireless internet can be a good option for those looking for quick installation & the ability to access hotspots; all at the sacrifice of signal strength & network security.

But if you want to subscribe to wireless internet from Subisu, you should know that the company only provides this service outside of Kathmandu valley. Similarly, with wireless internet, you can not opt for Clear TV installation.

Subisu FTTH Home Internet: Plans & Pricing

Package Name  3months  6 months  9 months 
150Mbps  Rs. 5,309 Rs. 8,583 Rs. 12,832
300Mbps  N/A Rs. 17,256
Package Name  Clear TV 

Price

3 Months  6 Months  12 Months 
200Mbps  2 Rs. 7,889 Rs. 11,735 Rs. 15,827
350Mbps  3 N/A Rs. 22,464
650Mbps  4 N/A Rs. 21,239 (3 months FREE)

Now let’s look at the total charge for first-time installation for annual subscribers:

   Internet Only Internet + TV
Wire Charge  FREE (for annual subscription)
ONU Activation Charge  FREE (for annual subscription)
Installation Charge  FREE (for annual subscription)
STB Activation (Primary)  N/A FREE (for annual subscription)

4. Vianet

Vianet is now ranked fourth among the biggest ISPs in Nepal. Both Subisu and Classic Tech have shown greater growth in their customer base than Vianet in recent times. That being said, a large number of people are still subscribed to Vianet. Its FTTH service has a strong foothold, especially in Kathmandu valley with a lot of satisfied home & corporate users.

While most mainstream ISPs have stopped giving monthly packages, Vianet still has them under its Ultra-Fi plan. Likewise, it even has a 75Mbps plan for users with low bandwidth need which comes with Ncell data pack as a free add-on.

Because of these reasons, you may have seen many polls on the internet declaring Vianet as one of the best internet service providers in Nepal. Yet, the company hasn’t managed to expand to other regions of the country as effectively as the competition.

Despite its tag as one of the largest ISPs in Nepal, Vianet hasn’t been able to expand its business in several districts of Nepal. The company is currently operational in 22 districts, the remotest to be in Darchula, Khalanga.

Vianet - Best internet service providers Nepal

 

Anyway, Vianet now provides its own ViaTV & VoD (Video on Demand) services.

Vianet Ultra-Fi: Plans & Pricing

Package Name  Max ViaTV  Price 
1 Month  3 Months  12 Months 
Ultra-Fi 200 Mbps  0 N/A Rs. 3,300 Rs. 11,988
Ultra-Fi 200 Mbps TV+  1 Rs. 1,400 Rs. 4,050 Rs. 13,200
Ultra-Fi 250Mbps TV+ 2 Rs. 1,550 Rs. 4,500 Rs. 15,000
Ultra-Fi 300Mbps TV+  3 Rs. 1,900 Rs. 5,550 Rs. 18,000

Vianet Mini Internet Pack 

Package Name  Data Pack Speed  12 Months 
75Mbps 75Mbps (up to 450GB) Rs. 9,600
45Mbps (450 – 550GB)
23Mbps (550 – 600GB)
5Mbps (above 600GB)

There are also other additional charges for new customers which include:

1 Month  3 Months  12 Months 
Installation Charge  Rs. 1,000 FREE
Dual Band Router Installation  Rs. 1,000 Rs. 5,00
Fiber Wi-Fi Device Deposit  Rs. 500
ViaTV STB Activation  Rs. 3,000 Rs. 2,500 FREE
STB Deposit  Rs. 500
ViaTV STB Activation (Secondary)  Rs. 2,000
STB Deposit (Secondary)  Rs. 500

5. Nepal Telecom FTTH

Then, we have dear old Nepal Telecom’s own FTTH internet. Though people threw major shade at its notoriously slow ADSL-based internet services, believe it or not, there have been quite some positive to NT’s FTTH service.

Despite being the biggest broadband service provider in the country, Nepal Telecom has just 174,049 users subscribed to its Fiber-to-the-Home (FTTH) internet plan. However, the number has been on a rise since the first lockdown. For reference, NT recorded 60,000 new users in the first 10 months of lockdown.  

NT FTTH is now available in 64 different locations across different districts, with speeds ranging from 25Mbps to 80Mbps under different plans and packages. To lure more users, these internet plans come bundled with NTTV (limited to Kathmandu and Banepa) and telephone service. 

Nepal Telecom (NT) FTTH Internet

Old-School Approach

Despite looking like a viable alternative, its registration process is tediously old-school which is as follows:

  1. Download the FTTH registration form, fill it up, and then submit it to the nearest Nepal Telecom (NT) service counter.
  2. Then, NT will carry out the site survey & estimation for possible plans regarding installation.
  3. Once everything checks out, NT will carry out the process and then provide a username & password for login.

Yeah… really not appealing to the younger generation of viable customers. Hence, it definitely won’t be in most people’s pick for one of the best internet service providers in Nepal. It also has a really limiting FUP policy which may not be suitable for many people out there.

NTC FTTH FUP Limits:

FTTH Package Daily Volume Speed after FUP Volume
25Mbps 30GB 5Mbps
40Mbps 40GB
80Mbps 60GB

As a result, Nepal Telecom’s FTTH is only suitable for those who use the internet on a need-to basis; someone who doesn’t require excessive bandwidth.

Nepal Telecom FTTH Individual (Internet + TV + telephone): Plan and Pricing

Package Name Price
1 Month 3 Months 12 Months
25Mbps Rs. 1,400 Rs. 4,100 Rs. 14,025
40Mbps Rs. 1,850 Rs. 5,500 Rs. 18,025
80Mbps Rs. 2,450 Rs. 7,200 Rs. 23,525

Nepal Telecom FTTH Individual (No TV): Plan and Pricing

Package Name Price
1 Month 3 Months 12 Months
25Mbps Rs. 1,000 Rs. 2,850 Rs. 10,500
40Mbps Rs. 1,500 Rs. 4,200 Rs. 15,300
80Mbps Rs. 2,000 Rs. 5,500 Rs. 20,500

Now, let’s look at the additional tariffs of Nepal Telecom on the first-time installation:

One Time Charge 1 Month 3 Months 6 Months
Drop Wire Rs. 10 per meter (free for up to 100m)
Installation Charge
No Telephone Rs. 500
1 Telephone Rs. 1,165
2 Telephone Rs. 1,830
CPE Router Rs. 2,825 Free
NTTV Set Top Box Rs. 3,800 Free
Secondary NTTV Rs. 508.5 Rs. 1448.66 Rs. 4881.60

6. DishHome Fibernet

DishHome is a relatively new name in Nepal’s ISP industry. The company launched its Fibernet plans in 2020 from Kathmandu and is currently in the stage of expansion. DishHome Fibernet benefits from the existing distribution network of DishHome’s DTH TV.

Unlike any other ISPs in this list of best internet service providers in Nepal, DishHome Fibernet provides users the choice between IPTV and DTH TV. The latter uses satellite signals, thus, saving your valuable bandwidth.

DishHome Fibernet

DishHome Fibernet: Plan and Pricing

Package Name 

Max DTH TVs  Price 
1 Month  3 Months  6 Months 

12 Months 

10Mbps (Single Band)  1 Rs. 531 Rs. 1,549 Rs. 3,009 Rs. 5,841
15Mbps (Single Band  1 Rs. 600 Rs. 1,750 Rs. 3,400 Rs. 6,600
25Mbps (Single Band  1 Rs. 900 Rs. 2,640 Rs. 5,160 Rs. 10,000
40Mbps (Single Band  1 Rs. 1,030 Rs. 3,030 Rs. 5,880 Rs. 11,499
60Mbps (Dual Band)  1 Rs. 1,200 Rs. 3,525 Rs. 6,900 Rs. 13,499
80Mbps (Dual Band)  1 Rs. 1,370 Rs. 4,020 Rs. 7,860 Rs. 15,499
100Mbps (Dual Band)  1 Rs. 1,530 Rs. 4,530 Rs. 8,880 Rs. 17,499
50Mbps FUP  1 Rs. 6,99 Rs. 2,097 Rs. 4,194 Rs. 8,388
100Mbps FUP  1 Rs. 899 Rs. 2,697 Rs. 5,394 Rs. 10,788

DishHome Fibernet: MEGA-Fi

Package Name  Max DTH TVs  Price 
1 Month  3 Months  6 Months  12 Months 
300 Mbps 1 Rs. 1,799 Rs. 5,199 Rs. 10,999 Rs. 19,999
600 Mbps  1 Rs. 2,999 Rs. 8,899 Rs. 16,999 Rs. 29,999

Here are the additional charges for new users:

Package Name  Fiber Net Installations  DTH / IPTV Installation 
1 Month  3 Months  6 Months  12 Months  1 Month  3 Months  6 Months  12 Months
10Mbps (Single Band)  Rs. 2,212 Rs. 3,539 (Only DTH)
15Mbps (Single Band  Rs. 2,212 Rs. 3,539 (Only DTH)
Single Band: 25 / 40Mbps  Rs. 2,000 Rs. 1,500 Rs. 1,000 FREE Rs. 2,400 Rs. 2,100 Rs. 1,800 Rs. 1,500
Dual-Band: 60 / 80 / 100Mbps 
FUP: 50 / 100Mbps
MEGA-Fi: 300 / 600 Mbps  Rs. 3,500 Rs. 3,000 Rs. 2,500 FREE Rs. 2,400 (DTH) Rs. 2,100 (DTH) Rs. 1,800 (DTH) Rs. 1,500 (DTH)

7. CG Net

As we all know, the ISP market in Nepal was growing stale over the last few years. That’s why when CG Net debuted with its 120Mbps home plans, it felt like a breath of fresh air. Back then, other ISPs were hardly giving bandwidth higher than 80Mbps. Thus, CG Communications can also be credited with the recent bandwidth war between Nepali ISPs.

However, being a new player in the market, it has been struggling with coverage expansion and customer service. Also, CG Net does not have any IPTV facility yet. Though the company is working on its own OTT and IPTV platform powered by Airtel IQ Video, it is not clear when it will go live.

30 Days Free Trial 

Sensing people’s hesitance to shift to a relatively new ISP, CG Net decided to offer a month-long free trial for potential customers applicable for both ll their packages. To get the free trial all you need to do is fill out a form and make a security deposit of Rs. 1,500. The amount will be refunded once you return the router after the end of the trial period. 

CG Net: Plans & Pricing

  

Package Name   Price  
1 Month   3 Months   12 Months  
75Mbps   Rs. 730  Rs. 2,160   Rs. 8,160
150Mbps   Rs. 1,050   Rs. 3,045   Rs. 11,100
300Mbps    Rs. 1,399   Rs. 4,062   Rs. 14,928 

 

The additional charges levied on first-time installations are as follows:

 

   1 Month   3 Months   12 Months  
Installation   Free 
Drop Wire Charge   Free 
Dual Band Router   Rs. 1,500  Rs. 1,000  Free 
Refundable Deposit   Rs. 500 

 

WiFi Nepal (Honorable Mention)

While we did not include Wi-Fi in the main list, we simply can not ignore Wi-Fi Nepal. This new ISP avoided the ongoing Speed War to offer user’s actual demand, that is, a low-bandwidth plan with an affordable price tag.

WiFi Nepal - Master Plan Promotional Banner

Currently, WiFi Nepal offers just two packages: 30Mbps and 50Mbps, starting at Rs. 400 and Rs. 550 monthly. There are no extra charges for installation and drop wire. However, you will have to pay for the single-band router. That being said, it’s a relatively new ISP and we will have to wait to see if its plans are actually any good.

WiFi Nepal Internet Plans

30Mbps 50Mbps
1 month Rs.400 Rs. 550
3 months Rs. 1100 Rs. 1500
6 months Rs. 2100 Rs. 3000
12 months Rs. 4,000 Rs. 5000

One-time charge

1 month 3 months 6 months 12 months
Installation Charge Free
Drop Wire Charge Free
Single Band Router Rs. 1,500

Best Internet Service Providers (ISP) in Nepal 2021 (Summary)

As we mentioned in the beginning, there’s no one right answer when it comes to answering the question “which is the best ISP in Nepal?” So, this listing is entirely based on each company’s subscriber volume instead.

S. No. Best internet service providers in Nepal
1 Worldlink
2 Classic Tech
3 Subisu
4 Vianet
5 Nepal Telecom FTTH
6 DishHome Fibernet
7 CG Net
Honorable Mention
WiFi Nepal

Final words

So that was it for our list of the best internet service providers (ISP) in Nepal. To re-iterate—once again—there isn’t a single best option among them, and your location is definitely a major factor defining their performance. But obviously, ISPs like Worldlink & Vianet offer a wider range of services with their internet subscription.

And that may be of great significance to userbase like families & such. Therefore, it is necessary to determine your usage volume, and conduct proper research about the particular ISP’s reputation in your community before going for it.