In this article, I’ll be talking about the best internet service providers in Nepal. But please allow me to make a proper introduction first.
The internet has become an integral part of our modern-day life. So much so, that even the UN says internet access is a human right. From business requirements to personal entertainment to just basic digital socialization, our dependence on the web has rendered our lives into interconnected bliss; though I’d imagine many don’t share the same belief. And with growing infrastructure, affordability, & the subsequent accessibility, the total number of people connected to the web will only go uphill. According to the data from the International Telecommunications Union (ITU), of the 7.75 billion worldwide population, 53.6% of them used the internet in 2019. In retrospect, the global penetration rate was just 48% in 2017 among the 7.4 billion population.
Internet usage growth trampled in Nepal by the price hikes
Likewise, internet usage has grown over the years in Nepal as well though its cost remains a big issue. In a country like ours where the GDP per capita is just a little over thousand USD, the government decided to levy an additional 13% Telecommunications Service Charge (TSC) on top of the 13% VAT and 4% royalty fees. As a result, the latest survey from the A4AI (Alliance 4 Affordable Internet) places Nepal in the 39th position (among 61 low and middle-income countries); which is not that great. Then there’s the dilemma of selecting the correct ISP for you.
But before you go on scratching your head questioning the absolute best ISP in Nepal, let me tell you one thing – there isn’t one. What I mean is that there isn’t a single objectively correct answer to the question “which is the best ISP in Nepal?” It mostly boils down to where you’re located. An ISP may have excellent service & positive customer references in one area and that may not reciprocate to other regions. So, be sure to consult your neighbors on their internet subscription (if possible) before making your decision. With that out of the way, let’s take a look at our list of some of the best Internet Service Providers (ISP) in Nepal.
Ahead of moving forward (I know I’ve already dragged the intro but please bear with me here), we’re listing out internet plans from different ISPs for home/residential customers; and all the prices are exclusive of VAT. Also, though the internet plans of these ISPs may have the “unlimited” label suffixed to them, all of these have FUP restrictions. However, each company’s FUP policy is different.
Also read: What is FUP? (w/ Worldlink & Vianet)
Best Internet Service Providers (ISP) in Nepal:
Founded in 1995, Worldlink is the largest ISP in Nepal with over 57% market share in the Nepalese Fiber Internet arena; and thus has a large number of individual and corporate consumers. Because they’ve been in operation for so long, the company has expanded its area of service to a total of 63 districts in the country. And in October 2019, Worldlink signed a $12 million deal with UK’s CDC Group to further extend the company’s infrastructure & presence in remote areas of Nepal. Besides the internet itself, Worldlink also has an IPTV service.
Getting down to the brass tacks, the company currently has 3 different internet plans depending upon speed; 25Mbps, 40Mbps, and 60Mbps. In all three packages, you also get free NETTV subscriptions and what Worldlink calls “Harek TV ma YouTube”; which basically allows you to stream YouTube on your TV (smart or non-smart) through the set-top-box. What’s even more impressive is the “myWorldlink” app – so well designed, so responsive, and so informative. I’ll just say it, no other ISP’s complimentary mobile app is as polished as Worldlink’s.
Apart from these, every plan also comes with the following features:
- SafeNet: To monitor the usage and filter, block out any malicious contents on the web
- Time Back: Compensation against interrupted service due to internet outage or other reasons
- GO Discount App: Provides privilege discounts & deals at 750+ outlets from the money spent in Worldlink’s services
Worldlink Residential Broadband: Plans & Pricing
|25Mbps (1 TV)||1 Month||Rs. 1,550|
|25Mbps (1 TV)||3 Months||Rs. 4,500|
|25Mbps (1 TV)||12 Months||Rs. 15,000|
|25Mbps (2 TVs)||1 Month||Rs. 1,850|
|25Mbps (2 TVs)||3 Months||Rs. 5,400|
|25Mbps (2 TVs)||12 Months||Rs. 17,500|
|40Mbps (2 TVs)||1 Month||Rs. 1,850|
|40Mbps (2 TVs)||3 Months||Rs. 5,400|
|40Mbps (2 TVs)||12 Months||Rs. 17,500|
|40Mbps (3 TVs)||1 Month||Rs. 2,000|
|40Mbps (3 TVs)||3 Months||Rs. 5,800|
|40Mbps (3 TVs)||12 Months||Rs. 18,500|
|60Mbps (3 TVs)||1 Month||Rs. 2,700|
|60Mbps (3 TVs)||3 Months||Rs. 7,800|
|60Mbps (3 TVs)||12 Months||Rs. 26,000|
There are also other additional charges for new customers which include:
- Refundable deposit: Rs. 500
- Fiber router rental: Rs. 1,500 (Rs. 2,000 for 1-month subscription)
- Drop wire: Rs. 1,000 (1 month), Rs. 500 (3 months), Free (12 months)
- NETTV activation charge: Rs. 1,500 (Rs. 2,000 for secondary TV)
- NETTV security deposit: Rs. 500
Vianet was established in 1999 in Nepal and it is the second-largest ISP in Nepal with around 14% market share. The company’s FTTH service has a strong foothold, especially in Kathmandu valley with a lot of satisfied home & corporate users. Therefore, you may have seen many polls on the internet declaring Vianet as one of the best internet service providers in Nepal. Like Worldlink, Vianet also provides IPTV & VoD (Video on Demand) facilities. Despite the longevity of its establishment, Vianet hasn’t been able to expand its business as widely as the largest ISP in Nepal. The company is currently operational in over 10 districts, the latest addition being Nepalgunj.
But what’s exciting, is that Vianet recently updated its FUP for home plans by up to 60%; precisely, a 60% increment in 25Mbps & 30Mbps, 38% increment in 35Mbps & 40Mbps, and 33% increment in 60Mbps unlimited home plans. What this means, is that the users will now be able to enjoy smoother internet for a relatively longer duration due to increased bandwidth level. Adding to the latest Vianet news, the company recently suffered a major data breach, though it’s resolved by now.
Furthermore, Vianet also includes the following features into its internet package:
- Ultraboost: Speed boosted up to 100Mbps for a fast workflow
- Service Assurance: Compensation against internet outage
- Viasecure: Monitoring & controlling contents on the web for child safety
- Viashop (not released yet): Exclusive discounts on various retail outlets
Vianet FiberHome: Plans & Pricing
|Extra Value TV+ (25Mbps)||1 Month||1GB||Rs. 1,500|
|Extra Value TV+ (30Mbps)||3 Months||3GB||Rs. 4,500|
|Extra Value TV+ (30Mbps)||12 Months||15GB||Rs. 13,500|
|Super Value TV+ (35Mbps)||1 Month||1GB||Rs. 1,700|
|Super Value TV+ (40Mbps)||3 Months||3GB||Rs. 5,100|
|Super Value TV+ (40Mbps)||12 Months||15GB||Rs. 15,300|
|Max Value TV+ (60Mbps)||1 Month||1GB||Rs. 2,200|
|Max Value TV+ (60Mbps)||3 Months||3GB||Rs. 6,450|
|Max Value TV+ (60Mbps)||12 Months||15GB||Rs. 19,140|
There are also other additional charges for new customers which include:
- Fiber WiFi Device Deposit: Rs. 500
- Installation Charge: Rs. 500 (12 months), Rs. 1,000 (3 months), Rs. 2,500 (1 month)
- NETTV STB Deposit: Rs. 500 (primary & secondary)
- NETTV STB Activation (Primary): Rs. 1,000
- NETTV STB Activation (Secondary): Rs. 1,000 (12 months), Rs. 1,500 (3 months), Rs. 2,000 (1 month)
3. Classic Tech
Classic Tech is another big name in the Nepalese ISP industry. Primarily known for its outrageously aggressive schemes & offers, the company has quickly managed to become the third-largest ISP in Nepal with about 8% market share. Established in 2009, Classic Tech offers FTTH based internet and just recently started bundling it with Prabhu TV; which is the first DVBT2 (Digital Video Broadcasting – Second Generation Terrestrial) service in Nepal.
Moreover, like Vianet, Classic Tech also has a monthly-based FUP system in its Home Plan, which factors in both: total upload and download data. But unlike the two ISPs above, it doesn’t have those fancy speed boost or outlet discount features. Yet, it does provide 2 additional months of the internet if you subscribe to its annual package.
Classic Tech Home: Plans & Pricing
|30Mbps Plus TV||3 Months||Rs. 4,800|
|30Mbps Plus TV||6 Months||Rs. 8,400|
|30Mbps Plus TV||12 + 2 Months||Rs. 14,400|
|40Mbps Plus TV||3 Months||Rs. 5,400|
|40Mbps Plus TV||6 Months||Rs. 9,000|
|40Mbps Plus TV||12 + 2 Months||Rs. 15,588|
|60Mbps Plus TV||3 Months||Rs. 6,600|
|60Mbps Plus TV||6 Months||Rs. 10,200|
|60Mbps Plus TV||12 + 2 Months||Rs. 18,000|
The additional charges levied on first-time installations are as follows:
- WiFi Fiber Router Rental: Rs. 500
- FTTH Cable: Rs. 500 (3 months, free for other)
- ONU Deposit: Rs. 500
- Classic Prabhu TV STB Deposit: Rs. 500 (primary & secondary)
- Classic Prabhu TV STB Activation: Rs. 500 (primary), Rs. 1,500 (secondary)
Subisu is another household when it comes to digital TV & internet services in Nepal with a 7% market share. It was established in 2001 and Subisu is the only cable operator in Nepal to be ISO 9001:2015 and 27001:2013 certified. That should speak volumes in itself and thus reflect on its popularity; you’d think. However, the company has been slowly losing its touch in the Nepalese market in favor of other ISPs. Consequently, the company has been coming up with new offers, campaigns, ads especially targeting the youth.
Subisu Technology & Types of Internet Connections
In terms of technology, Subisu offers all three: cable, fiber, & wireless internet services. Here, cable refers to sending TV & internet connection through the same wire (HFC network). Similarly, fiber-based internet connection is the one through fiber-optic lines whereas wireless broadband is achieved based on radio-frequencies (without cable). Among the three, fiber-optic is the optimal choice in most cases like connection quality, security, & total cost. On the contrary, wireless internet can be a good option for those looking for low costs, quick installation, & the ability to access hotspots; all at the sacrifice of the signal strength & network security.
But if you want to subscribe to wireless internet from Subisu, you should know that the company only provides this service outside of Kathmandu valley. You can also opt for Clear TV installation when subscribing to Subisu’s internet; not on wireless internet. Also, if you choose to install Clear TV with your FTTH internet, the bandwidth is reduced by 5Mbps in each package.
Subisu FTTH Home Internet: Plans & Pricing
|Package Name||Duration||Price||Price (w/ Clear TV)|
|30Mbps FTTH||1 Month||Rs. 1,158||Rs. 1,600|
|30Mbps FTTH||3 Months||Rs. 3,324||Rs. 4,518|
|30Mbps FTTH||6 Months||Rs. 6,345||Rs. 8,121|
|30Mbps FTTH||12 Months||Rs. 11,490||Rs. 15,600|
|40Mbps FTTH||1 Month||Rs. 1,358||Rs. 1,800|
|40Mbps FTTH||3 Months||Rs. 3,923||Rs. 5,118|
|40Mbps FTTH||6 Months||Rs. 7,544||Rs. 9,317|
|40Mbps FTTH||12 Months||Rs. 13,890||Rs. 16,987|
|75Mbps FTTH||1 Month||Rs. 2,058||Rs. 2,500|
|75Mbps FTTH||3 Months||Rs. 6,023||Rs. 7,218|
|75Mbps FTTH||6 Months||Rs. 11,475||Rs. 13,248|
|75Mbps FTTH||12 Months||Rs. 22,290||Rs. 25,387|
Now let’s look at the additional charges for a first-time installation:
- Wire Charge: Rs. 885 (Rs. 1,327 for 1-month package)
- Set-Top Box Activation Charge: Rs. 1,327
- ONU Activation Charge: Rs. 1,615 (12 months), Rs. 2,500 (6 months), Rs. 2,942 (3 months), Rs. 3,710 (1 month)
Subisu Wireless Home Internet: Plans & Pricing
|2Mbps Wireless||1 Month||Rs. 1,100|
|2Mbps Wireless||3 Months||Rs. 3,150|
|2Mbps Wireless||6 Months||Rs. 6,000|
|2Mbps Wireless||12 Months||Rs. 10,800|
|3Mbps Wireless||1 Month||Rs. 1,650|
|3Mbps Wireless||3 Months||Rs. 4,800|
|3Mbps Wireless||6 Months||Rs. 9,300|
|3Mbps Wireless||12 Months||Rs. 17,400|
|5Mbps Wireless||1 Month||Rs. 2,500|
|5Mbps Wireless||3 Months||Rs. 7,350|
|5Mbps Wireless||6 Months||Rs. 14,400|
|5Mbps Wireless||12 Months||Rs. 27,600|
Here as well, there are some additional charges as one-time set-up costs:
- Single Antenna Router Cost: Rs. 1,500
- Device Activation Charge: Rs. 443 (12 months), Rs. 1,328 (6 months), Rs. 2,213 (3 months), Rs. 4,425 (1 month)
5. Nepal Telecom FTTH
Finally, we have dear old Nepal Telecom’s own FTTH internet. Though people throw major shade at its notoriously slow ADSL-based internet services, believe it or not, there have been quite some positive responses to this. The service is now available in 25 districts across the country, with speed ranging from 8Mbps to 55Mbps under the Individual User Package.
Despite looking like a viable alternative, its registration process is tediously old-school:
- Download the FTTH registration form, fill it up, and then submit it in the nearest Nepal Telecom (NT) service counter.
- Then, NT will carry out the site survey & estimation for possible plans regarding installation.
- Once everything checks out, NT will carry out the process and then provide username & password for login.
Yeah… really not appealing to the younger generation of viable customers. Hence, it definitely won’t be in most people’s pick for one of the best internet service providers in Nepal. Moreover, it also has a really limiting FUP policy which may not be suitable for many people out there.
NTC FTTH FUP Limits:
|FTTH Package||Monthly Volume||Daily Volume|
As a result, Nepal Telecom’s FTTH is only suitable for those who use the internet on a need-to basis; someone who doesn’t require excessive bandwidth. Let’s check out the pricing of different NT FTTH packages.
NTC FTTH Unlimited: Plans & Pricing
|8Mbps FTTH||1 Month||Rs. 800|
|8Mbps FTTH||3 Months||Rs. 2,300|
|8Mbps FTTH||6 Months||Rs. 4,300|
|8Mbps FTTH||12 Months||Rs. 8,000|
|18Mbps FTTH||3 Months||Rs. 4,600|
|18Mbps FTTH||6 Months||Rs. 8,000|
|18Mbps FTTH||12 Months||Rs. 13,800|
|35Mbps FTTH||3 Months||Rs. 5,700|
|35Mbps FTTH||6 Months||Rs. 9,200|
|35Mbps FTTH||12 Months||Rs. 16,000|
|55Mbps FTTH||3 Months||Rs. 6,300|
|55Mbps FTTH||6 Months||Rs. 10,300|
|55Mbps FTTH||12 Months||Rs. 18,400|
List of Best Internet Service Providers (ISP) in Nepal [Summary]
|S. No.||Best Broadband service providers in Nepal|
|5||Nepal Telecom FTTH|
So that was it for our list of the best internet service providers (ISP) in Nepal. Like I said in the beginning, there isn’t a single best among these, and your location is definitely a major factor defining their performance. But obviously, ISPs like Worldlink & Vianet offer a wider range of services in their internet subscription. And that may be of great significance to userbase like families & such. Therefore, it is necessary to determine your usage volume, conduct proper research about the particular ISP’s reputation in your community before going for it.