IMS upgrades its Durbar Marg outlet into Nepal's first flagship "Samsung Experience Store"

IMS Group, one of the two national distributors of Samsung products in Nepal, has just opened the country’s first experience store. The store, located at Durbar Marg, Kathmandu, will give users the chance to experience the brand’s latest innovation firsthand. So, in this article, we will be discussing the Durbar Marg flagship outlet in Nepal in more detail and the Samsung Experience store in general.

What is a Samsung Experience store exactly?

At its core, Samsung Experience stores are independent retail outlets. However, they are designed in a way to give customers the best taste of the company’s latest innovation. This really sets them apart from other ordinary stores and showrooms. For instance, you can get hands-on experience with Samsung’s latest launches, whether it's a new Galaxy product or any latest cutting-edge commercial technology. Even within Samsung, Experience Stores are referred to as "playgrounds" where customers can try out different Samsung products to find the one that best suits them.

A whole new experience

To help customers with their decision-making process, Samsung Experience Stores have certified experts, also called "Galaxy Consultants". These experts or consultants are there to give you, the customers, helpful insights on the products. They also help you with real-life demonstrations, recommendations tailored to your needs, and financial, as well as technical support.

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Samsung Experience Store in Nepal, Durbar Marg

The Samsung Store at Durbar Marg, Sherpa Mall (Kathmandu) is the company’s first flagship store in the country. IMS Group, one of the official distributors of Galaxy products in Nepal, renovated the existing store in Durbar Marg and upgraded it based on the global design system principles to give Nepal its first Samsung Experience store. The flagship store at Durbar Marg will provide Samsung fans and customers with an immersive and interactive experience while shopping for their next Galaxy products. They will have the chance to get their hands on the latest Galaxy products, including the upcoming Z Fold 4 and Z Flip 4. IMS Nepal has also expanded the showroom display at the Durbar Marg store to include Samsung TVs and monitors, alongside a dedicated customer inquiry booth where customers can have their queries answered by experts.

• Meanwhile, check our long-term review of the Galaxy Z Fold 3