Samsung Nepal Offers Up to NPR 10,000 Exchange Bonus on Galaxy Smartphones!

Samsung Nepal is offering an exchange bonus on selected Galaxy smartphones, allowing customers to get additional benefits when upgrading from their old phones. The offer covers both feature phones and smartphones, with bonuses of up to NPR 10,000 on selected flagship models. Likewise, customers upgrading from an old feature phone to the Galaxy A07, A07s, or A08 can get an NPR 1,500 discount. In this article, I will discuss this exchange offer from Samsung in detail, including the eligible models, exchange bonuses, and how you can claim them.

Samsung Nepal Offers Overview

What are the Offers?

Samsung Nepal has introduced two types of exchange offers depending on the old phone customers want to trade in. The first one is a feature phone upgrade offer, while the second one is a smartphone trade-in offer. Both offers provide additional benefits when purchasing selected Samsung Galaxy phones.

Samsung Nepal Exchange Offers

1. Feature Phone Upgrade Offer

Starting with the feature phone upgrade offer, customers can exchange any-brand feature phone and get an NPR 1,500 bonus when purchasing the Galaxy A07, A07s, or A08. Unlike the smartphone trade-in offer, customers do not need to wait for a separate payout, as the exchange bonus is directly provided as a discount on the VAT invoice.

To claim this offer, customers simply need to visit an eligible store with their old feature phone and hand it over for exchange. The distributor or channel partner collects the exchanged device. Also, the new Samsung phone's IMEI must be mentioned on the VAT invoice, and the number of collected feature phones must match the number of invoices.

2. Smartphone Trade-In Offer

Moving on, Samsung Nepal is also offering exchange bonuses to customers trading in their old smartphones. Under this offer, customers can exchange any-brand smartphone manufactured between 2019 and 2026 and get additional benefits on selected Galaxy devices.

Here is a breakdown of the eligible Samsung smartphones and their exchange bonuses:

The exchange bonus varies depending on the Samsung phone you purchase. Customers buying selected flagship models get the highest bonus of NPR 10,000, while the Galaxy A57, A37, and A27 come with NPR 7,000. Similarly, customers purchasing the Galaxy A17 or M17 5G can get an NPR 3,000 exchange bonus.

How to Claim Samsung Exchange Bonus?

Now, coming to the claiming process, customers participating in the smartphone trade-in offer must first purchase an eligible Samsung Galaxy smartphone. After that, they need to visit a Samsung Brand Store, SES/SMS, or Samsung Authorized Service Center within seven days of the purchase invoice date to complete the exchange process.

Customers need to carry the following items:

• Newly purchased Samsung smartphone
• Purchase VAT invoice
• Old smartphone for exchange
• Government-issued identification document

Once the customer visits an eligible location, Samsung's exchange partner, Sabkophone/IMS, will evaluate the old smartphone and determine its residual value. If the customer accepts the valuation, they need to hand over the old phone and provide their banking details.

After completing the process, the customer receives the residual value of their old smartphone along with the applicable Samsung exchange bonus. IMS processes the payment to the customer's bank account.

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Samsung Exchange Bonus After TDS

One thing to keep in mind is that a 15% Tax Deducted at Source (TDS) applies to the smartphone exchange bonus. So, the actual bonus customers receive will be slightly lower than the advertised amount.

Here is how much you get after the 15% TDS deduction:

However, the TDS deduction applies only to the Samsung exchange bonus. The residual value of your old smartphone is calculated separately and added to the final payout.

Besides this, Samsung also has a special instant trade-in arrangement for eligible direct customers purchasing through Samsung Brand Stores, SES/SMS, B2B, IMS Connect B2B, Buy Samsung, SmartDoko, and IMS Smart. In this case, the exchange bonus can be directly adjusted as a discount on the VAT invoice, and a separate payment receipt with 15% TDS may not be required.

Important Terms and Conditions

Before participating in the Samsung exchange offer, there are a few terms and conditions customers should know about:

• The smartphone trade-in process must be completed within seven days of the new phone's invoice date.
• The offer applies to eligible non-pre-booking customers.
• Old-device IMEI numbers and customer phone numbers cannot be repeated across claims.
• Demo and replacement handsets are not eligible for exchange payouts.
• Samsung and IMS may ask for customer details, old and new device IMEI numbers, device photos, location and date evidence, and payment proof for verification.
• Failure to provide the required documents or evidence, or any misuse of the offer, may result in cancellation of the exchange payout.
• Exchanged feature phones become the property of the distributor or channel partner.

My Final Thoughts

All in all, Samsung's exchange offer gives customers another option when upgrading to a new Galaxy smartphone. However, whether it is worth going for depends on the condition and resale value of your old phone, along with the exchange bonus you receive after TDS. So, before making a decision, I would recommend comparing the final exchange value with what you could get by selling your old phone separately. This will help you figure out which option actually saves you more money.