With the Galaxy Fold, Samsung showed us a glimpse of the future. A device that unfolds into a tablet and remains as a smartphone in a folded form, that’s already a dope tech. This innovative piece of tech also garnered galore of applauds from the tech enthusiasts since its announcement. But the tech seems quite raw in terms of developments. And the recent screen breakages clearly implied that the device is not yet ready to sail to the consumers’ end. Samsung had announced to launch the device in China on the 24th and 26th of April. But this failure made the Samsung wary so it released a press release announcing the postponements of the launch event. Alongside the launch, Samsung also delayed the Galaxy Fold employee training for an indefinite time.
The Galaxy Fold Failure incidents
Samsung had sent Galaxy Fold units to the various tech reviewers and other celebrities. And this issue comes into the limelight as the units on the reviewers’ end started flashing to the death. And these screen failures unfolded two fatal screen damaging scenarios.
The first reason for the screen failure was due to peeling of the protective plastic layer atop of the display. Since most of the smartphone these days comes aboard with the screen protector, it was an easy thing to get confused. Also, there were no warning and indications against that. So it’s not actually the fault of the reviewers.
Another issue was with the device itself. There seem to have some problems with the display of folding mechanism because of which the screen flashed to death while folding and unfolding the device.
Understanding the gravity of the situation, Samsung released a press release that it will take some time to rectify the issues. And for that, the South Korean tech giant postponed the launch event and apologized for the delay. However, Samsung has not yet announced when it will officially launch the device. And Samsung hopes everyone will understand the situation. Since it’s a $1,980 device, we think everyone will understand the situation and wait for a finished product rather than rushing for a half-baked device. But this may tarnish Samsung’s reputation in the tech industry for a while.
Below is Samsung’s official announcement for the Samsung Galaxy Fold delay.
“We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.
To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.
Initial findings from the inspection of reported issues on the display showed that they could be associated with an impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold. Samsung values the trust of its customers’ place in us and they are always our top priority. We are committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.”